Fast, secure, and professional email setup
Essential Email
Enjoy the comfort of knowing your business email is professional, protected, and synced across all your devices. Our local support team is always here if you need help.
R599,00
Annually
From setup to security — we handle the details so you can stay focused.
Everything You Need for your Professional Email
1–3 Custom Email Accounts you@yourdomain.co.za
Create up to three personalized business email addresses under your own domain — like info@yourcompany.co.za or you@yourbrand.co.za. Perfect for teams, departments, or professionals who want to look credible and stay organized.
Setup & Configuration for Desktop + Mobile
We handle the technical setup for you, ensuring your email works seamlessly on your computer, smartphone, and tablet. Access your inbox wherever you go — synced and secure.
5 GB Secure Mail Storage per Account
Each account includes 5 GB of dedicated, cloud-secure storage to keep your emails, attachments, and contacts safe without slowing you down. Enough space for years of professional correspondence.
Built-In Spam & Virus Protections)
Your inbox stays protected with automatic spam filtering and virus scanning. We keep malicious messages out so you can focus on what matters — your clients and your business.
Webmail + IMAP/POP Access
Access your email your way — through modern webmail or your favorite email client like Outlook, Apple Mail, or Gmail. Enjoy full IMAP/POP compatibility and effortless syncing across devices.
Free SSL-Secured Mail Connection
All accounts come with encrypted SSL security to protect your data while sending and receiving emails. That means private, tamper-proof communication with every message.
Local Email Support via Email or Chat
Need help? Our South African support team is just a message away. Whether it’s a setup question or a syncing issue, we’ll guide you quickly and clearly — in plain English.
Included with Your Hosting Package
The Essential Email plan integrates perfectly with your Go Papa hosting, making it an effortless, all-in-one solution for your online presence. No extra steps — just simple, seamless setup.
FAQs
Setup & Configuration
How long does it take to set up my email accounts?
Once we receive your domain and user details, setup typically takes within 24 hours. You’ll get clear instructions (or live support) to access your inbox on desktop and mobile immediately after setup.
Can you help me connect my email to Outlook, Gmail, or Apple Mail?
Absolutely. We provide step-by-step guidance and configuration details for all major email apps. If you prefer, our team can handle the setup for you remotely.
What do I need to get started?
You’ll need a registered domain name (e.g., yourbusiness.co.za). If you don’t have one yet, we can register and connect it for you during setup — no technical skills needed.
Can I add more accounts later?
Yes, you can easily upgrade to add more mailboxes as your team grows. We’ll handle the configuration and ensure everything integrates smoothly with your existing setup.
Features & Functionality
Can I access my emails on multiple devices?
Yes — your email syncs across all your devices (desktop, tablet, mobile) via IMAP, so everything stays up to date no matter where you log in.
Does the plan include webmail access?
Yes, each account includes access to secure webmail, so you can log in from any browser, anywhere in the world — no software required.
How much storage do I get per account?
Each account includes 5 GB of storage, which is ideal for small business use. If you need more, additional storage can be added on request.
Will my email address look professional?
Definitely. You’ll use your own domain (e.g., info@yourbusiness.co.za), helping you build credibility and trust with clients and suppliers.
Security & Reliability
Is my email protected from spam and viruses?
Yes — all Essential Email accounts include advanced spam and virus protection that automatically filters out harmful or unwanted messages before they reach your inbox.
Is the connection secure?
Every email sent or received through our servers is SSL-encrypted, ensuring that your communications remain private and protected from interception.
What happens if my inbox gets full?
You’ll receive an alert when your storage is nearing capacity. You can then delete older emails, archive them locally, or request a storage upgrade through our support team.
Support & Maintenance
What if I need help setting things up?
We offer local email and chat support, guiding you through setup, troubleshooting, or synchronization issues quickly and clearly — no long waits or confusing jargon.
Can you migrate my old emails to my new account?
Yes, we can help migrate existing emails from another provider (e.g., Gmail or another host) to your new domain-based inbox, ensuring a smooth transition without data loss.
What if I forget my password?
No problem — simply contact our support team, and we’ll securely reset your credentials after quick verification to get you back in.
Is support available after hours?
We offer standard business-hour support for the Essential plan, with extended coverage available on higher tiers or via managed service options.
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Working to create value and drive success for our clients.
We deliver personalized solutions to help achieve your objectives, whether it’s improving your bottom line, streamlining your operations, or enhancing overall performance.
Working to create value and drive success for our clients.
We deliver personalized solutions to help achieve your objectives, whether it’s improving your bottom line, streamlining your operations, or enhancing overall performance.